What Travel Agents Need to Know About Company Journey Today

This is rightly named as the age of traveler centricity and with the evolution of the brand new era of personalized travel; it is leading to research and development of a host of innovative so-called intelligent services. The command-and-control perspectives of touring have improved a great deal from the past and the focus has shifted much more on the traveler and the productivity of each trip. It’s become vital to maintain the travelers have the best return on investment on every trip. New generations of young employees and managers, who happen to be growing up and dwelling in a digital era, are moving up the ranks as tourists. It has become important to understand the demand for greater freedom acknowledging that the workers which travel on corporate trips also give consideration to a fraction of their trip to be a leisure outlet. With increasing rise and globalization in companies sending their staff overseas to network and link with their offshore prospects/customers/suppliers, business travel is an incredibly profitable tourism segment. Before we talk about just how tourism companies can better cater to business travelers, enable us initially look at why they want to make use of specialized corporate agencies over traditional agents

Why do businesses work with Corporate Travel Agencies?

This might be the simplest question for a travel company that explain why they have to use companies specializing in business travel when there are plenty of normal travel agents in the industry. Here is the benefits of business travel agencies which have online techniques which let business travelers access to their complete itinerary.

The following info is at the fingertips on the CTAs:-

full business itinerary details
current tracking details of flights (including rescheduling) or delays
transparent details about extra costs like baggage fees or in flight fees
travel alerts, if any, in the destined area
up-to-date and complete details about the visa procurement policies and identification required
currency obligation and conversion rates What do company customers expect from Corporate Travel Agencies?

Negotiated Fares

The Corporate Agencies tend to have tie-ups with hotels, vehicle rentals, flights etc. giving them a chance to access lower fares that can be used solely by the frequent business travelers. Discounted prices aren’t the only benefit though because they also offer flight upgrades, storage space upgrades, and VIP check in lines as required.

In-depth info about the travel industry

Corporate travel agents have access to many travel resources and most of all, quickly, than any other leisure travel agent. Additional info helps to create the comfortable and business trips easy.

Changes in Itinerary

When an airline ticket has to get rescheduled or even cancelled, chances are the air carrier or lofty fees will be charged by the online service provider. When booking with a company travel agent, virtually all of the times plan modifications may be done at zero or even little additional charges.

Viable emergency contacts

It’s important for the business travelers to arrive at the appropriate person at the necessity of trouble. Corporate travel agents have the knowledge and professionalism to reduce anxiety for both the organization and also the traveler.

What you need to consider as business travel increases?

Business Travel Barometer found that corporate travel is witnessing an accelerated growth. Nonetheless, when poorly managed, it can be no longer a benefit to organizations and may, in fact become a burden. There are numerous variables that the businesses and CTAs ought to consider to get the best out of the time spent going.

Adopting a travel policy

The corporate must define a travel policy that is applicable to and highly regarded by tourists at all levels. This policy must be used to determine the standards that will assist to track the improvement of business travel. It’ll ultimately help to relieve the costs of all areas of the package.

Do not restrict the traveler’s autonomy

The management is responsible for budgeting the travel policy which will help to enhance cost management however, it is also necessary to give a degree of autonomy to the tourist. The policy have to be flexible enough to allow the staff to adjust the trip as per the situation.

Traveler’s security has to be a key concern

Business travelers have to have safety in place. The business enterprise needs to choose its definition of standards to ensure the employee’s integrity. umroh murah should have reliable associates (travel insurance, airlines, hotel chains etc.).

Automation and mobility

In order to optimize time and ease the processes, the administration of managing os’s needs to have automated processes. This means they must embrace mobile solutions where search options, travel alerts, ticket reservations etc. may be seen quickly, easily and also on the go.

Business Travel Trends in 2016

Corporate travel trends are likely to modify regularly. 2016 has also not been any different together with the travel management companies (tmcs) and Corporate travel agencies (CTAs) are quite focused to give steady if not effective axis all over. A growing MICE sector, investments in big and mobile data & improved focus on duty of therapy are several of their areas of focus.

Rising prices

The consolidated buzzword among global vendors, airfares, hotel rates etc. is the rising fares. It is often the move of the suppliers to produce discounts that encourage travel if there’s a powerful decline in need. A positive 2016 world economy is bringing a growth in air fares of several percentage points, hotels are likely to realize 4%-6 % rise in typical global rates and also the competition will stay moderate in the automobile rental services.

Duty of care

Risk management is one of several major points of importance for corporations. Corporate users are enabling new policies and improved technologies to watch employees’ location in case of an urgent situation, especially when they’re travelling to international destinations. As an example, Concur Risk Messaging will help to distinguish the travelers transferring around in the world and alerts them with other travel arrangement as and when needed.

Focusing on MICE

Meetings industry is a significant growing sector and the corporate travel trend is building on it. The corporate travel agencies should a lot better start aligning the a variety of event procurement methodologies having its transient travel sourcing. Among the ways could be to broaden the variety of appointment products by integrating motivation trips within it.

Investing in technology

A sharper focus on increasing value and becoming more traveler-centric can be accomplished by bringing in mobile friendly technologies. mobile and Big data are definitely the 2 most significant technological investments that will any kind of company travel agency needs to completely focus to generate their platform a lot more attractive.

Business traveling analysis after Brexit

Following Brexit, ACTE and CAPA shared their speculations. According to them, the greatest short-term effects on the travel trade will come from the weakening of the pound against other world currencies. Greeley Koch, executive director of the Association of Corporate Travel Executives said that the business travel industry will trend on currency fluctuations; with some companies using the weaker pound and going more, while others might withhold company travel until world marketplaces find their own level.

Impact of terrorism on corporate travelers

Administrators and travel policy makers need to be guided by rising terrorism scare. For executives and staff undertaking traveling on behalf of businesses, the travel agents and business travel organizations (CTAs) better show the reassurance for their security through the traveling policies. It is more than likely that the surveys conducted over corporate and business travelers reflect the general worry of the global business travelers about the spate of terrorism. However, there is no denying the simple fact that terrorist threat is updating the patterns of business traveling. The key impact of this is to keep in mind that the business enterprises supplying travel services for business travelers need to boost their focus on security as well as the associated risks in giving you the services to corporate clients. As per a recently available finding, traveling administrators have higher estimation of the policy’s effectiveness in dealing with danger as opposed to skeptical business travelers.


While the company travel sector has went on to progress, you will find a plethora of difficulties faced by the market. A quickly changing consumer industry, the growth of new business models, the effect of technology, man-made and natural crises are several of the fulcrum points that need to looked into before preparing company trips.

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